WE PROVIDE HOLISTIC SERVICES WITH PRECISION AND TRANSPARENCY
NYQ is an asset-based transportation company providing fast and reliable last- mile delivery for various industry sectors in Singapore. We have proven quality services through long partnership with big player in many industries. As part of Choon Heng Group, we closely collaborate with our affiliate companies to build global infrastructure solutions in Singapore.
As a trusted partner of many brands, we envision to inspire faith as we believe that the impossible can be made possible. Over 25 years, we have proven it countless times.
We have 36 commercial vehicles with GPS facilities at our disposal, which enables you to track the exact position of your cargo. Our vehicles are able to transport goods of various sizes and configurations. Our Transport Planning and Management System Versafleet enables us to decrease routing time, increase resource utilization, and optimize load strategy to reduce your distribution costs and fleet miles.
To maximize up-time and safety, we have standardized the maintenance of our vehicles periodically with our dedicated fleet maintenance specialist – Ephraim Engineering, part of Choon Heng Group’s network of subsidiaries.
We are proud to be a trusted distribution partner for many global brands in Singapore. We handle every delivery with the desire to represent our client’s brand well. Often we provide value-added services – we may deliver merchandise right to the shelve and organize it according to the brand’s marketing requirements.
We are experts with 25 years of last-mile delivery experience on our island. Therefore we are familiar with very delivery location, the ideal route and time of delivery.
We have 24 years of EXPERIENCE
Everyday we achieve excellence when our detailed planning meets our decade- long experience. Not few of our drivers have been with us for 24 years. We are proud to say, we know every nook and cranny of every delivery location in Singapore. We know the loading bays and the obstacles, the time windows for efficient delivery, the regulations and security processes. Our planning paired with experience enables us to be more efficient and achieve precision in time and location for 99% of our deliveries.
We have a wide NETWORK
Our network of Choon Heng Group’s companies enables us to be more resourceful and offer value-added services that others don’t. We offer customs clearance and cross-border services. Through our warehouse, we can offer short or long-term storage and a holistic distribution strategy and stock management. Our group’s affiliate companies service our vehicles preventively with great care and new parts and technology. In 25 years of building trusted partnerships, we have developed a wide network of partners and specialists to support us.
WE INTEGRATE WITH YOUR BUSINESS
Once we deliver your products, we represent you. We integrate with your business and even your identity. Many brands require us to carry their brand on the road and when engaging with their partners at the point of delivery. We take pride in calling many global brands our business partners. We represent them with the same pride and customize our delivery engagement based on the brand’s needs.
WE ALWAYS OPERATE WITH BACK-UP
The economy of scale allows us to always have back-up options. We do not operate at our maximum capacity but always at a safe capacity in order to ensure two things: Firstly, we always deliver quality service for our long-term customers and secondly, we are able to answer their call for last-minute or rush jobs which their business nature may require. If so, we always have a backup plan for every job.That is the reason why we are known to be very reliable and trusted.
We have an AGILE TEAM STRUCTURE
Our agile team and management structure allows us to answer your needs immediately and create solutions in no time. We focus on safety and are experts in planning, but we purposely have a flat management and approval structure in order to move as fast as your business requires. Our team is fast to respond and fast to act on your behalf. We manage seasonal high-volume distribution needs as reliable as contract distribution with odd timings.
We are part of Choon Heng Group. With our affiliate partners, we offer you to outsource not only your last-mile distribution and warehousing functions, but also other inventory management and customized value-added logistic services. We can reduce the costs associated with your distribution. At Choon Heng, we reduce the individual costs for your warehouse, equipment, systems, and personnel by offering shared resources and flexible solutions to your distribution needs.
Track and trace
Committed to providing our clients with reliable, on-time and affordable delivery solutions, we offer customized delivery services including receiving, inspection, precise time frame scheduling, and on-site installation or shelve organization with merchandisers. Our system also features online tracking for order visibility, and proof of delivery which can be viewed electronically and printed for added convenience. We’ll be your trusted partner throughout every step of the delivery cycle.
Once we carry your products, we represent you. Therefore, we integrate with our client partners in many ways to customize distribution solutions with add-on services to meet their brand and product needs.
TIME SENSITIVE DELIVERY
We are experts with time-based deliveries. Many of our jobs require delivery within strict time windows. Our strength lies on the marriage of an innovative planning system and our decade-long experience. Not few of our staff serve our customers with a personal legacy of 25 years. Our customised delivery and last-mile delivery experience reaches across every industry and every location in Singapore. We work in a tight system with our own warehousing team to be time efficient in every fulfillment job and deliver right to the shelves if necessary.
Warehousing & Fulfillment
Trucking plans and operations
Dedicated Vehicles with branding
Same day Express Service
OUR DISTRIBUTION CENTER INTEGRATES HOLISTIC SERVICES and VALUE-ADDED SERVICES
To complete our holistic solutions, we can provide inventory, distribution, and warehouse management solutions, which maximise cost efficiency and minimise the risks between multiple suppliers, carriers, and delivery service providers.
Our facility’s dry storage ranges from bulk warehousing to rack warehousing and regulated temperature storage. With our group’s experience in managing high-volume transports and heavy haulage across borders, we can provide you with cross-border transport. We also have experience with airport and seaport clearance. We assist your customs clearance procedures and make sure your delivery arrives in perfect condition. We customize many special deliveries depending on the product or delivery need. For example, we support Air Liquide to deliver dry ice to the airport everyday at 5am sharp. We are the airport’s only daily dry ice deliverer.
Delivery right to the door or shelve
We are skilled and experienced at providing not just warehousing, but value-added services. Having a single provider for value-added services and warehousing allows reallocation of inventory, and less transportation for your product. From pallet filling to protective packaging, to organising shelves, our value-added solutions help you to focus on your business while we focus on what we are already excellent in, delivering goods in perfect condition and increase your product availability and visibility.
We also deliver Hasbro’s games and toys, even going straight to the shelves by unpacking and organizing the products and shelves with the retail merchandisers.
WE are experts in FMCG product distribution
We move branded clothes across a complex network of retail outlets. We are a trusted partner of many global brands in the food industry. We deliver beer and other temperature sensitive products right to the entertainment locations at odd hours.
We support Maybe for the past 6 years. We are their anchor contractor to deliver Carlsberg and Asahi beer in Singapore. We deliver for Maybev 24 hours, 7 days per week for 365 days a year, because their customers consume Carlsberg and Asahi day and night at various channels, like bars, hotels, convenience stores and modern trade. Many brands in the retail industry need frequent deliveries around day and night at thousands of retail locations across the island. We are experts in planning and executing a precise drop on time. Other brands we service include Yeo Hiap Seng, Malaysian Dairy Industries, Miele, Karcher, Mistubishi Electric, Robinson and the e-commerce delivery for CK Tangs.
We are well-versed with all local delivery locations in respect to timing, location, and traffic flow. Our team is seasoned when it comes to the requirements of each industry and the uniqueness of each brand and location.
Our fleet of modern box lorries is versatile and perfectly fit for the distribution work in Singapore. Our vehicles and systems are regularly updated with the latest standards.
We use the seamless tracking system, VersaFleet(TM) which can be integrated with your existing ERP-, accounting or WMS software. VersaFleetTM is built using API standards, that enable easy integration of VersaFleetTM with your existing systems.
WE KEEP OUR FLEET FIT AND UPDATED
Our vast fleets undergoes continuous quality and service checks at the full-fledged maintenance yard of our subsidiary Ephraim Engineering. At Ephraim Engineering, our fleet is in the hands of well-trained and highly-skilled people. The workshop has designated service stations and 12 repair bays and an in-house part storage that is well-equipped with sufficient stock of tyres, truck and trailer parts & other consumables for timely replenishment. Our team ensures that the entire fleet of machinery is fully-maintained for every journey and we have well-equipped road repair vehicle in case of an emergency.
15x14ft box lorry
3x18 ft box lorry
3x24ft 6 ton box lorry
2x24 ft 10 ton lorry
Back up with 13x14ft box lorry
Total strength of 36 lorries
Versafleet route optimisation system
GPS Location Tracking
Innovative Logistics Operations Planning
Photo & E-signature capability
FMCG program in planning, managing & dispatching
“I HAVE BEEN WORKING WITH NYQ FOR MORE THAN 10 YEARS. THEY HAVE NEVER LET ME DOWN. NYQ IS VERY RELIABLE AND ALWAYS DELIVERS.”
“NYQ IS MY FIRST CHOICE WHEN IT COMES TO TIME SENSITIVE AND DIFFICULT PROJECTS.”